We guarantee our merchandise to be free of manufacturing defects and will accept any defective item for refund or exchange. Unwashed, unworn, unused or defective merchandise within 30 days of receipt for items that HAVE NOT BEEN WORN, ALTERED OR WASHED, and with ALL tags attached.
Where do I send my return or exchange?
Please send your return or exchange to:
DL1961 Premium Denim Inc.
530 Seventh Avenue, Suite 1108,
New York, NY 10018
(P) 646-514-9736
(F) 212-991-9989
How do I make a return or exchange?
Securely pack and seal the return merchandise in an appropriate shipping box or envelope, and send back to the above address. (We cannot accept responsibility for packages that we do not ship ourselves).
When will my credit card be refunded?
Once your package has been received by us .your refund will be processed in the original form of payment within seven business days. You will be notified via email to the address listed on your account when this transaction has taken place. Please note that your banking institution may require additional days to process and post this transaction to your account once they have received the information from DL1961.com.
No Return/ exchange allowed on Sale items
For More Information Email us on:
order@DL1961.com